This hotel offered a great apartment that we really enjoyed, with incredibly efficient and attentive staff who respected our privacy. Excellent apartment, efficient and attentive staff, respected privacy.

the hotel was not ready to accept guests they rushed thier opening for the expo but charged top dollar

not ready

The staff was responsive and efficient to chat with.

The bathroom was terrible.

We had a fantastic experience at this hotel, enjoying its great price and awesome location, along with a bathroom that had a shower, hairdryers, and robes.

Location, right in the middle of huai hai lu.

Found a piece of broken glass on the rug in the living room.

Good location, relaxed atmosphere

Living area quite small, bathroom cramped

The location of Ascott Huai Hai Road Shanghai is excellent, with easy access to Xintiandi and nearby shopping malls. The hotel offers great value for money, especially for budget travelers. The kitchenette facilities and the supply of crockery and utensils are impressive.

The stay at Ascott Huai Hai Road Shanghai felt like home, with no complaints.

the location is amazing

the cleanliness of teh room, and price/quality

We requested down pillows and they were delivered, plus the breakfast was hot, had great service, and while the variety was limited, it still made for a pleasant experience.

The only thing I like about this hotel is the convenience of the location.It is easily accessible to most places.

(1)The Breakfast.--it's pathetic.You only have 1 kind of bread, which is white bread. I am diabetic and I take only multigrain ot wholemeal.Overall, the quality and selection is very poor,which does not speak well for a quality accomodation in Ascott.(2) Understand that this is a new hotel, but the decor in the room looks old.

Good location, great facilities (including washing machine), good cosmetics, big and comfort room, excellent bed

Due to the contract with Booked.net room rate include breakfast only for 1 person. The hotel staff even didn't tell us about it and it was very bad surprise. It's really look very rude when for 2 persons in room only 1 breakfast. By the way, it cost not very much, so the reason is obscure.

I chose this hotel for attending an annual general meeting, and I was impressed by their public security bureau system at the front office. The event facilities, including the conference center and meeting room, were well-equipped and convenient. The complimentary wired Internet access and business center were also useful for my work.

The one service that I missed for my work was the lack of room service. It would have been helpful to have the option of dining in my room during busy work days.

The hotel rooms were very comfortable having great facilities, but I didn't understand whether the hotel was built or renovated recently??!! Because some parts of the rooms were really worn out, however the lobby and entrance was very good. The location was great. Very nice and lively street to walk through. The rooms had great view.

Well the rooms seemed clean but inside the cabinets were all full of dust, seemed like they havn't been cleaned for months! In every floor, construction men were either painting the walls, fixing the floor...The breakfast was not good, and at the end when we wanted to check out and pay, there was a slight difference between what we had confirmed with Booked.net and what they calculated and since everyone barely speaks english, we had to pay because they didn't understand what we said! And I forgot to say that on the day of check in when we gave our Booked.net reservation to the front desk they said that you have no reservation!!! but we will arrange rooms for you at the moment!

I like that the wifi is accessible in the room as I needed to work. The location is very central. However, there is a room refridgerator but nothing inside, I have to buy drinks if I need to. The cleaner did not change my sheets daily.

The refridgerator is empty.

I really appreciated that they had down pillows ready for me when I arrived. The breakfast was warm, but there weren’t many options to choose from. I want to give a shout-out to the helpful staff! 😊.